Question?
Find answers below!
Draw mechanics
Entering one of our competitions is easy! You just need to Register an account, then follow these easy 3 steps:
- Pick your prize
- Answer the skill question correctly
- Buy your ticket(s)
That’s it! Once you have your ticket you have entered and sit back and watch the live draw!
Each competition lasts for a fixed period.
Each competition page will feature a countdown timer, detailing how long is left until the live draw.
The closing date of each competition is fixed and will take place regardless of the absolute number of tickets sold for each competition. Somebody will always win each prize on the stated draw date.
The Prize Draw will take place on the date stated in each competition details. The draw itself will be available to view on social media channels via a live stream. You can join our PRIVATE FACEBOOK GROUP here to make sure you never miss a draw! Winners will then be contacted and a record of the winner of each prize placed on the website.
The competition is open to all residents in the United Kingdom, aged 18 years or over, except members of the immediate families or households of the promoter.
Tickets
The maximum number of tickets for each competition are displayed in the draw details. This maximum number is fixed and will not change.
Both the maximum number of tickets for sale, and the total of tickets sold so far, are displayed in the draw details.
Once the payment process has been completed you will receive an email containing your ticket details.
Each competition has a fixed number of available tickets for purchase. Your chances of winning can be calculated from the number of tickets you have purchased from the overall number of tickets sold for each competition. The maximum number of tickets available for each competition is fixed and will not change once the competition is live.
You can view your tickets and transactions in the My Account section of the website.
Unfortunately not, the purchase of a ticket is final and cannot be either amended or withdrawn.
Please use the Forgot my Password feature on our website.
Payments
The cost of each ticket is clearly stated on each competition and won’t change during the sale period.
We use secure, encrypted connections across our website and do not hold your card details on our servers.
claiming a prize
Winners will be contacted using the email address and mobile number associated with your registered account. Please also check back on the website after each prize draw where the winner will also be featured.
We will notify the winner as soon as possible after the draw date, using the phone number or email address provided with the competition entry.
If you change any of your contact details prior to the closing date, you must inform us.
If we cannot reach you within 14 days of the closing date, we reserve the right to choose another winner and you will lose your right to claim the prize. Your prize may be sent to the address details provided on sign up without any further confirmation from us – ensure your details are correct and up to date!
Physical prizes will be delivered via Royal Mail First Class Tracked service within 14 days of the winner being announced.
We aim to only provide the prize as advertised in our prize draws with no cash alternative. We may however offer you either cash or a voucher as a replacement for a prize. This is entirely at our discretion.
If you win we would love it if you shared your excitement across social media! Many people share pictures of them and their prizes and we absolutely love that!
You are welcome not to participate in any publicity or promotional activity after winning a prize!
Even if you do not want to participate in any promotional exercises, we may have to provide your details to the Advertising Standards Authority to prove we have administered the competition and awarded the prize fairly.
We will contact all winners using the registered email and mobile number on their account, so please ensure these are kept up to date. If we are unable to reach you within 28 days we reserve the right to award that Prize as a bonus in a different promotion. The prize may not be claimed by a third party on your behalf.